An NHS Wales chief has urged the public to consider alternative methods of primary healthcare in a bid to ease pressure on the overstretched accident and emergency departments at Welsh hospitals.
In an interview with the BBC, Chief Executive of NHS Wales, Dr Andrew Goodall, announced that a staggering 80% of patients who visited A&E units did not actually need to be there. He urged people with minor injuries and illnesses not to “clog up” accident and emergency departments this winter in order to avoid a repeat of last year’s busy period which led to one senior nurse compare pressures in Welsh A&E units to those of a “war zone“.
Dr Goodall said that “the vast majority of medical conditions do not need emergency care,” with the public encouraged to turn towards alternative methods of healthcare in order to find a solution to their primary care problems. Dr Goodall also highlighted the shocking fact that NHS Wales receives approximately 100,000 calls to its 999 number for issues which are deemed as non-urgent, which end up wasting the time and resources of those who are tasked with handling more serious health concerns.
When people are choosing services in the wrong way, bypassing more convenient and accessible primary healthcare solutions and heading straight to A&E, this can seriously impact both the health service and the patient. Hospitals are under increasing pressure as A&E attendances continue to escalate and, as we approach flu season and the winter months, this pressure could harmfully affect the quality of care that patients receive. On top of this, patients who visit A&E unnecessarily are actually waiting far longer to be seen by a nurse or GP than is required.
The Now GP platform has been designed to ease pressure on increasingly-strained A&E departments across the country, providing patients and businesses with an effective telehealth solution for their short-term sickness concerns. By providing users with instant access to a live consultation with an MRCGP-certified GP via video call, Now GP eliminates the need for those who feel a GP appointment is too difficult to book to head straight to A&E looking for a quick diagnosis.
Now GP is the world’s first app to diagnose and deliver medicines, with our pharmaceutical conveyance platform providing customers with guaranteed delivery of their medicines in as little as two hours. To keep up to date with the latest Now GP news, you can follow us on Twitter: @DrNow.